Organisatie

Our business partner Cordstrap is a dynamic and agile private company that has been at the forefront of a revolution in the protection of Cargo. It is a mid-sized organization that has built a leading position globally over the last 50 years through an innovative suite of products. Cordstrap works in partnership with customers to provide advice and solutions to their global shipping needs – whether transporting dynamic cargo, dangerous chemicals or difficult to transport capital goods.

Cordstrap is headquartered in Oostrum, the South-East of the Netherlands, and maintains a global footprint of sales offices, factories, and distribution partners in over 50 countries worldwide.

The Information Technology department is fully centralized in Oostrum and closely collaborates with business teams around the globe both in their day-to-day work and instrategic improvement projects. Business and IT have defined a compelling technology vision and roadmapwith exciting initiatives in the areas of digitizing customer interaction & internal processes, data, andanalytics, and building robust information security and technology availability.

Functie

The support specialist supports our end-users by solve issues and answering questions on the Cordstrap IT applications and equipment they use. The support engineer helps ensuring applications and equipment are available and secure.

Primary Responsibilities

  • Install end points and mobile devices right the first time.
  • Provision and authorize user in our IT applications to ensure the user can access what theyare authorized for.
  • Technical application support IT applications hosted on our premises or installed on our endpoints.
  • Monitoring the correct and secure operation of our IT systems supported by monitoringsystems
  • Identify recurring incidents as problems, and resolve these problems
  • Maintain our IT equipment inventory
  • Support infrastructure improvement projects and changes

Functie-eisen

You have a relevant MBO level 4 degree.

You have between one and five years (or more) experience working in technical IT support. In this role you have provided technical assistance to end users, build knowledge on supporting user endpoint hardware and software, improving endpoint performance, and endpoint security. You have worked on IT equipment upgrades and contributed to efficient IT support processes. You have affinity with the high pace of commercial manufacturing and distribution businesses.

Required competences

  • Understanding IT infrastructure and information security basics
  • MS365 platform for Microsoft Teams, SharePoint Online, Exchange Online.
  • Knowledge and expertise in Microsoft Clients and MS365 Desktop applications
  • Knowledge and expertise in the area of Microsoft Clients, MS365 applications and Azure
  • Problem-solving skills and Support ticket management
  • Working in a team and collaborating.
  • Good verbal and written communication skills (Dutch and English).
  • Support Microsoft Azure AD platform and Microsoft Endpoint Manager
  • Basic Knowledge with networking on TCP/IP, LAN, WAN, IP addressing, DNS, DHCP, IPSEC toprovide network troubleshooting
  • Knowledge in the area of Microsoft Servers

Aanbod

Cordstrap offers:

  • A competitive salary package;
  • 27 holidays;
  • Pension arrangement.

Cordstrap and the IT department provide great opportunities for professional development and learningthrough exciting digitization projects, coaching on the job by highly experienced leaders, training andcourses, and the Cordstrap Leadership Academy.

Inlichtingen

Yvonne van Amelsvoort
Yvonne.van.amelsvoort@sterksen.com
+31 6 41902316

Sollicitatie

Yvonne van Amelsvoort
Yvonne.van.amelsvoort@sterksen.com
+31 6 41902316