You will play an important role in the Global IT Headquarters where you work as part of a team that supports IT users from countries all over the world.


As a Functional Administrator, you will provide second-line IT support for internal business applications. You implement changes requested by the business with a high service level. In this position, you will focus on incident-, problem-, test- and change management and act as a safeguard for all ITIL processes. Besides, you are responsible for planning, organizing, and communicating about the solution. You maintain relationships with vendors to create support that will benefit when doing application incidents, changes and projects.


You fill focus on:

  • Implementing changes and maintaining the IT landscape;
  • Safeguard the overall process;
  • Maintaining and creating test plans related to projects or changes;
  • Change implementation following the change management process.


For this position, we are looking for someone with the following requirements:

  • Bachelor’s degree (education or experience) in the area of information technology;
  • ITIL certification;
  • Broad general knowledge of IT and business processes;
  • Fluency in English.


Our client offers:

  • 25 days of holiday leave;
  • Good pension scheme;
  • Career opportunities;
  • Appropriate salary tailored to your knowledge and experience.


  • Rob Coppens
  • 06-18963809


  • Rob Coppens
  • 06-18963809